Refund policy

At Anvera, customer satisfaction is important to us.

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused and in its original packaging
• Proof of purchase is required

To start a return, please contact us at:

anverashops@gmail.com

If your return is approved, we will provide instructions on how to send your item back.

Please note:

• Customers are responsible for return shipping costs unless the item arrives damaged or defective.

Damages & Issues

Please inspect your order upon receiving it. If the item is defective or damaged, contact us immediately so we can evaluate the issue and make it right.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will automatically be issued to your original payment method.

Please allow 5–10 business days for your bank or credit card provider to process the refund.